Question 1

How to delete an exhibition?

Accepted Answer

On your profile, click on “Virtual Galleries.” Here you can see a list of all the galleries you have created. Next to each gallery — all the way to the right — you have the option to “get a link,” “record your gallery,” “edit your gallery,” and “delete your gallery.”

Question 2

Is it possible to save money by purchasing an annual subscription?

Accepted Answer

Yes, if you purchase a yearly subscription to the Gallery package, you only pay for 10 months.
If you choose a yearly subscription to Mockups, the price drops to 4,92 $ per month instead of 8,99 $.

Question 3

How can I share my exhibition on social media?

Accepted Answer

When you have finished setting up your gallery, you can generate a link that you can add to your Facebook profile, Instagram, or website, or you can send an email with the link to your customers/acquaintances. You can also record a video and post it on social media.

Question 4

How can I update my card details?

Accepted Answer

You need to either click on your name at the top of the menu on the left or on “Settings” at the bottom. Then click on “Manage Subscription.” This will take you to your subscription and card details, where the information can be changed.

Question 5

Is there a fee per gallery?

Accepted Answer

No, once you've paid for a package, you can use all the galleries included in that package as often as you like. New galleries will be added over time.

Question 6

Is it possible to add text to each image?

Accepted Answer

Yes, you can do this when entering data such as the height and width of your images. There is a field for describing your image. This could include information on materials used, the concept behind the image, or any other details you find relevant.

Question 7

Is there a commitment to a specific period?

Accepted Answer

There is no commitment. You simply need to cancel your subscription by the day before your next payment.

You can find the next payment date under your profile by selecting 'Manage Subscription.'

Question 8

Is it possible to create multiple exhibitions?

Accepted Answer

Yes, you can create as many exhibitions as you like.

However, with the free plan, you can use a maximum of 10 images and 1 gallery.

Question 9

How long can I use the free plan?

Accepted Answer

You can use it for as long as you like.

Question 10

How should I prepare my images?

Accepted Answer

Take the most accurate photos of your paintings possible. You may want to try placing your paintings in different rooms (like the bathroom, kitchen, or hallway) and then see which photo most closely resembles the original artwork. Be cautious if, for example, you have a painting with muted colors and your camera turns it into very vibrant colors. When the painting is sold, the customer may not recognize it and could feel disappointed.

Question 11

How do I upgrade/downgrade my subscription?

Accepted Answer

On your dashboard, in the top right corner, you'll find a small circular icon with a person (your profile). Click on this and select 'Manage Subscription.' If you have a paid subscription, click on 'Cancel Plan,' and you will automatically revert to the free plan, unless you choose another option. (Please note that if you switch back to the free plan, all the galleries you’ve created will be lost.)

Question 12

What is 360ArtWork?

Accepted Answer

It is an online gallery where you can display your own images and share a link wherever you like, such as on Instagram, Facebook, or your website. You also have the option to record a virtual tour of your gallery. In addition, there are several hundred mockups that you can use to create realistic images for your Instagram.

Question 13

Is it possible to display items other than paintings?

Accepted Answer

Yes, you can exhibit anything that can be hung on a wall, such as posters, photos, or before-and-after images if, for example, you are an interior stylist.

Question 14

Can I integrate an exhibition on my own website?

Accepted Answer

Yes, you can. Simply insert the link that you generate once you have created your exhibition, or upload a recording of your gallery.

FAQ