Privacy Policy

    Privacy Policy for 360ArtWork I/S
    At 360ArtWork, it is important to protect the personal data you share with us. Therefore, we have a privacy policy in place to ensure that your information is handled responsibly, with respect for your privacy, and, of course, in compliance with the relevant laws.

    The privacy policy defines who is responsible for the personal data you share with us, what information we collect, and how it is used. It also includes information about the rights and options you have regarding the personal data you have shared with us.

    1.1 Who is the data controller?
    360ArtWork I/S, CVR no. 43855115, Jegstrupvænget 225, 8310 Tranbjerg, is the data controller for the personal data you share with us when you visit our website, use our mobile application (360Artwork for iOS), make phone contact, or receive our newsletter. If you wish to contact 360ArtWork, you can do so by email at info@360artwork.com or via our contact form on the website.

    1.2 Complaint Procedure
    If you wish to file a complaint about the processing of your personal data, you are welcome to contact us.

    360ArtWork I/S
    Jegstrupvænget 225
    8310 Tranbjerg
    E-mail: info@360artwork.com
    You can also file a complaint with the Danish Data Protection Agency (Datatilsynet), Borgergade 28, 5th floor, 1300 Copenhagen K..

    2. Collection of Personal Data
    The collection of your personal data occurs in one or more of the following situations:
    When you receive a login to our website.
    When you sign in to our mobile app using Apple Sign-In.
    When you subscribe to 360ArtWork's newsletter.
    When you request to receive materials.
    When you communicate with us.
    When you grant the app access to your photo library or camera.
    When you use in-app subscriptions or premium features.

    The following types of personal data may be recorded about you:
    Contact information, including name and email.
    Authentication data (name and email provided via Apple Sign-In).
    Photos you select from your library (processed locally on your device, not uploaded to our servers).
    Subscription and purchase data (managed by Apple).
    IP address.

    3. Processing of Personal Data
    Our basis for processing your personal data is primarily the fulfillment of requests received from you. Additionally, we process your personal data based on our legitimate interest in conducting marketing, developing existing and new services, performing analysis and statistics of our customer segments, or if you have given specific consent for a particular processing activity.

    In our mobile app, we also process your data to:
    Authenticate your identity via Apple Sign-In.
    Provide app functionality, including artwork mockup creation.
    Manage subscriptions and access to premium features.

    The above may be updated at any time in line with changing business needs and legal requirements.

    4. Marketing via Email
    When you have completed your subscription, you will often receive a confirmation email. We do not use the information to send unsolicited emails. You will only be contacted by 360ArtWork regarding newsletters if you have actively requested it through one of 360ArtWork's order forms or the email subscription page. You can always unsubscribe from receiving email services in our newsletters.

    5. Storage of Your Personal Data
    All personal data is stored securely and is only accessible to relevant employees at 360ArtWork. In accordance with the regulations of the Data Protection Act, we delete personal data when it is no longer necessary for the purpose for which it was collected, or when we are no longer required to retain it. In some cases, information may be stored for longer periods in anonymized form.

    6. Disclosure to Third Parties
    Disclosure of your personal data to third parties may occur if you have given your consent. Additionally, we may disclose your personal data to third parties if necessary for the fulfillment of an agreement to which you are a party or based on our legitimate interest.

    In connection with our mobile app, data may be shared with the following third parties:
    Apple — for authentication via Sign-In with Apple and management of in-app subscriptions.
    Superwall — for paywall management and subscription analytics.

    7. Security
    At 360ArtWork, we prioritize your safety while using our website and mobile app. Photos selected or taken within the app are processed locally on your device and are not transmitted to external servers. However, when linking to other websites from 360ArtWork, we are not responsible for their content or security. We recommend reviewing the privacy policies of these websites.

    8. Your Rights
    When you share your personal data with us, you have several rights that you can exercise. You have the right to be informed about which personal data we process about you. In certain cases, you have the right to request a copy of the personal data we have recorded about you, in a structured, commonly used, and machine-readable format, and ask us to transfer this data to another data controller. You can at any time exercise your right to have the data we collect about you deleted. Additionally, you have the right to object to the collection of your data and request that the processing of your personal data be limited. If the personal data we hold about you is incorrect, you have the right to have it corrected. If you wish to exercise any of these rights, you can contact us at info@360artwork.com.

    9. Use of Cookies
    We use cookies on our website. The first time you visit our website, you will be asked to approve them.

    10. Mobile App Permissions
    Our mobile app (360Artwork for iOS) may request the following permissions:

    Photo Library Access: Used to select artwork images for mockups. Photos are processed on your device only and are not uploaded to our servers.

    Camera Access: Used to take photos for mockups. Photos are processed on your device only and are not uploaded to our servers.

    Internet Access: Used to fetch mockup backgrounds from our servers and manage your account and subscriptions.

    We will periodically update our privacy policy due to changes in legal or operational requirements. We will notify you of such changes in accordance with the applicable laws.

    Tranbjerg, March 2026